A Quality Assurance design that assures all dispatched incidents are reviewed for critical indicators.
Review Every Incident, Every Day
for Every Agency Dispatched
Our system which is titled "Quality Administration for Emergency Services" (QAES) is a comprehensive hardware and software solution combined with an end-user-friendly design that provides immediate access to all resource management and quality assurance (QA) information.
Position your operation to demonstrate that quality performance is reviewed for all
emergency requests and not by some statistical percentage that only checks predetermined incidents or responder types.
CAD data is imported into QAES and the system processes every Law Enforcement, Fire and Emergency Medical Service dispatched incidents against a potential of thirty-four (34) indicators.
Allows for multiple levels of reviews to occur including, Complimentary, Review for
Information only, Verbal, Written and Administrative.
Guaranteed follow-up. Once an incident is sent for review, subsequent notices are
automatically generated until a response is received from the individual or agency.
This includes an option to send reviews to those agencies you dispatch.
QEMS, Inc. © 2008